Acknowledgment

By scheduling service with Causey’s Pest Control, customers acknowledge and agree to this Cancellation & Service Continuation Policy.

Customer Responsibility

Customers are responsible for: Maintaining current payment status to avoid service interruptions, Confirming scheduled services and Communicating cancellations or rescheduling requests.

Cancellation & Service Continuation Policy

Quarterly Recurring Pest Control Services

No Contracts / Easy Cancellation

Causey’s Pest Control does not require contracts for quarterly recurring pest control services.

• Customers may cancel services at any time.
• To cancel, customers must send a written message (text, email, or other written communication).
• Once a cancellation request is received, the recurring service will be stopped and removed from the schedule and will no longer continue to recur.

Confirmation & Scheduling Policy

• If a customer does not cancel or request rescheduling, the service will remain active.
• Services may be moved forward on our schedule, and customers will be contacted repeatedly for confirmation.
• Services that have not been confirmed, or that have been rescheduled multiple times without response, may be discontinued at our discretion.
• Unconfirmed services may still be added to scheduled routes unless canceled or rescheduled by the customer.

Nonpayment Policy

• Accounts with past-due balances will have recurring services paused.
• No services will be scheduled or performed until the outstanding balance is paid in full.
• Once payment is received, a new recurring service schedule may be created if the customer chooses to continue service.

Inactive Accounts

• Quarterly pest control services are performed every three (3) months.
• Accounts that have not been serviced for six (6) months will no longer qualify as an active quarterly service.
• Missing two consecutive quarterly services means the account is no longer considered a quarterly customer.
• Services for inactive accounts may be discontinued unless communication is received.

Restarting Service

• If a service is canceled or discontinued for any reason, customers may restart service at any time.
• Simply message us, and we will set up a new service schedule.

Pest Control Service Options