Payment Policy & FAQs
We appreciate your business and want to make your experience as smooth as possible. Below are our payment policies and answers to frequently asked questions regarding your payments.
🤔 Frequently Asked Questions
How do I pay?
Payment is due at the time of service.
We accept:
- 💵 Cash
- 🧾 Check
- 💳 Card
- 🔁 ACH Bank Transfer
- 📱 Mobile transfers via Venmo or Cash App
Note: If you make a mobile or online payment, please send us a message so we can credit your account right away.
Can I pay online?
Yes! If you’re not present during the service, we’ll email the invoice after treatment. You can pay online using the secure link in your email. We also send automatic payment reminders at 7 days and 14 days of non-payment.
Do I have to pay before service?
- For initial pest control services, payment is due in advance or at the time of service.
- If no one is home during your scheduled treatment, we’ll email your invoice, and you can pay it online.
- For commercial clients, please provide us with a preferred billing date so we can set it on your account.
Can I save my card for automatic payments?
Yes! Customers may securely save their card on file using our payment link. If you’d like your card to be charged automatically after each treatment, please let us know and we’ll note it on your account. Our technicians will process the charge after service is completed.
Need help saving your card? Reach out and we’ll call or text you a secure link to assist with the process.
Card Payments
All card payments are subject to a 3.5% processing fee.
Saved Cards on File
If you’ve saved your card through our secure payment link, it may be charged automatically after 15 days of non-payment. Please make sure your card has sufficient funds. If you’d like to opt in or out of automatic charges, contact us, and we’ll update your account accordingly. If you accidentally saved your card and want it removed, just let us know—we’re happy to help.
Late Fees
Invoices not paid within 15 days may result in the credit/debit card on file being charged to avoid late fees. If an invoice remains unpaid for more than 30 days, a $25 late fee will be applied. An additional $25 will be added for each month the balance remains unpaid. Intentionally unpaid invoices may be submitted to a collection agency at the discretion of Causey’s Pest Control LLC.
📞 Need Help or Have More Questions?
Contact Eliza Causey directly:
📱 Message Preferred: 931-627-6389
📧 Email: [email protected]
