Frequently Asked Questions About Causey’s Pest Control and Termite LLC
- Where is Causey’s Pest Control and Termite LLC located, and which areas do they serve? Causey’s Pest Control and Termite LLC is a small, locally-owned company located in Dover, TN. We proudly offer our pest control services in Dover and surrounding areas, including Clarksville, Paris, Erin, Cumberland, and any location within a 45-minute radius of Dover.
- Do you provide services for bedbug and termite treatment outside of your regular service area? Yes, we do! For bedbug and termite treatments, we are willing to travel further to assist you. Our dedication to ensuring your home is pest-free extends beyond our usual service radius.
- Do I need to sign a contract to avail your services? No, we do not require our customers to sign any contracts. We believe in providing flexibility to our clients, and as such, we do not charge any early cancellation fees if you choose to discontinue our services. You are free to cancel anytime without any hassles.
- Is there a cancellation fee for terminating services? Absolutely not! Thanks to our no-contract policy, we do not impose any cancellation fees. You can stop the service whenever you want, but we kindly request that you inform us in advance, so we can update your account and avoid any unnecessary communications.
- What forms of payment do you accept? We accept cash, card, check, PayPal, and Venmo payments. Additionally, we offer the option to trade our services for certain items of value. The owner and technician, particularly enjoys trading services for guns and ammunition. If you have any questions or would like to explore payment options, please feel free to contact us.
- Under what circumstances might Causey’s Pest Control cancel my service or account? While we strive to maintain our commitment to excellent service, we reserve the right to cancel any services or accounts for any reason. However, we assure you that this decision will be made thoughtfully, and we will always communicate with you accordingly.
- What is the service cancellation policy? If you skip two consecutive services (approximately 6 months), we will automatically cancel the service. However, we encourage open communication, so please let us know in advance if you encounter any issues or need to reschedule services. You can always restart the service at any time, beginning with the initial price.
- What happens if my account is past due on payment? In the event of a past-due account, we have a late payment policy. Any account that is fifteen (15) days past due will be charged a late fee of $10. If an account remains unpaid and unresponsive for 30 days, we may involve a Credit and Collection Agency. For accounts that are sixty (60) days past due, we may cancel the account and engage an attorney for collection or legal action, with the owner responsible for attorney fees.
- How does scheduling and confirmation work? To ensure your convenience, we schedule services at regular intervals and confirm each appointment with you beforehand. This allows us to plan our services efficiently and fit them seamlessly into your schedule.
- Are the prices fixed, or can they change over time? While we offer competitive prices for our high-quality services, please note that prices are subject to change. However, any pricing adjustments will always be communicated transparently.
- What are the details of the quarterly pest control service? Our Quarterly Pest Control Service includes an initial inspection and crack/crevice spray inside your home, as well as an initial exterior inspection and perimeter spray guard.
- What insects are included in the quarterly pest control service? Our Quarterly Pest Control Service covers most general insect pests. However, bedbugs, fleas, ticks, mosquitoes, termites, some carpenter bee removal, hornets removal, and any exclusion work done for rodent control are priced differently.
- What is the scope of service for your quarterly pest control? Our quarterly pest control service includes comprehensive treatments for both indoor and outdoor areas of your property. Our skilled professionals will conduct thorough treatments to target pests in these areas, providing you with comprehensive protection against a wide range of pests.
- Do you offer free callbacks on your quarterly pest services? Yes, we do! We offer free callbacks between services if you experience any pest-related issues. Just inform us, and our office will schedule our technician to address the problem. However, please note that for multiple callbacks, we will charge an additional fee of $65.00 to cover the extra service visits.
- Do you provide outdoor-only treatment for pest control? Yes, we do offer outdoor-only treatment for those who prefer it. If you rarely experience pest problems indoors, do not want any chemical indoor treatment, or are rarely home to accommodate indoor treatment, we can accommodate your request. The price and warranty for the service remain the same, ensuring continued protection for your property. However, please inform us before the treatment if you want an indoor treatment.
- Are there any additional fees for payments made by card? Yes, all card payments are subject to a 3.5% processing fee.
- What is the policy for bedbug and roach treatments? For bedbug and roach treatments, we reserve the right to refuse treatment if the customer has not met any requirements we asked them prior to scheduling the treatment. This may include preparing their house for treatment. In such cases, we will charge the customer $60 for the time wasted and inconvenience caused.
- Can the warranty for bedbug and roach treatments be voided? Yes, the warranty for bedbug and roach treatments may be void if customers do not follow up with the required treatments associated with the treatment.
If you have any other questions or need further information about our pest control services, feel free to contact us. At Causey’s Pest Control and Termite LLC, we prioritize customer satisfaction and providing effective pest control solutions tailored to your needs.
Thank you for choosing Causey’s Pest Control and Termite LLC for your pest control needs.Eliza Causey with Causey’s Pest Control